Look after your customers to beat off the business blues

Every day we hear more doom and gloom about the economy. Granted, business conditions are not the best at the moment but there are still some businesses that are doing well.One of the secrets to success is to treat each of your customers as if they were your favorite client, every time. Excellent customer service goes a long way. Train your staff to sound cheerful on the phone and ask them to be well groomed and upbeat at work. Happy clients that feel valued by you and your staff will come back to you next time they need your services, and they will tell their friends about you too….

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